Privacy policy

The rules of this policy govern:

1. What information does the Company collect about its users;
2. For what purposes the data is collected;
3. How the collected information is used;
4. How users use the services of SuperWin.

All information provided by the player is processed in accordance with the company’s principles and is not passed on to third parties.

Upon registration, each customer familiarizes himself with the policy’s provisions and consents to further use of SuperWin services.

The bookmaker has the right to amend the policy terms at its own discretion. However, users will always be informed about it on the official platforms.

Collection and storage of user data

In the process of registering an account on the SuperWin website, as well as in future use, the user is required to provide personal data, understood as:

1. First and last name;
2. Date of birth;
3. Home or other physical address;
4. E-mail address;
5. Telephone number;
6. Payment information;
7. Transaction history;
8. Website usage preferences;
9. Feedback on the Bookmaker’s Services.

Personal information is stored on SuperWin’s secure servers. During the use of the services, the bookmaker’s servers store a unique activity log for each client, which notes the date and time of access, IP address, as well as reports on possible failures in the system. This is important for improving the quality of the company’s services. From time to time the bookmaker may request information in the form of voluntary surveys and contests.

Information provided by the user when using other online services offered by a third-party provider is also collected in accordance with Indian law.

Use of collected data

The information collected by SuperWin betting shop is processed, stored and used in accordance with the privacy policy. It may be used for various purposes:

1. User identification for logging into the account and confirming payments and transfers;
2. Providing access to the company’s platform and services after registration;
3. Communicating with customers;
4. Providing user support;
5. Monitoring compliance with the company’s Terms and Conditions;
6. Ensuring customer security;
7. Evaluating the dynamics of site usage, as well as the quality of SuperWin’s services;
8. Providing information about promotions and offers;
9. Preventing potentially prohibited actions.

In the process of registration, the user gives consent to data processing in accordance with all the terms and conditions of the bookmaker.

The SuperWin user can at any time be informed about what their data is stored with the company. Updating the data to keep it up to date and deleting information at the player’s request is also available.

 In the absence of policy violations by users, their personal information will not be shared with third parties. However, if it is necessary for legal purposes, in case of policy or law violations, law enforcement agencies may gain access to keep the customer safe.

The bookmaker may conduct security checks to verify the data provided, as well as the use of services and transactions for possible violation of the terms and conditions of SuperWin.

Using cookies

Some customer information is collected through cookies that are stored on the user’s device. Cookies are small text files collected by the company and stored on the device when users visit the SuperWin website.

The bookmaker also uses local shared objects or “flash cookies”, which are similar to cookies on a user’s browser.

Information obtained through cookies cannot be used to access other customer data.

Cookies may be collected:

1. During the registration process;
2. During the online visit to the site and use of the services (session, analytical and persistent files are collected);
3. Mandatory files required to access secure areas of the website or to make financial transactions.

The data collected by cookies help the bookmaker to improve the performance of the website as well as the user experience. They allow players to be identified and personal account information to be stored.

Disabling cookies

If desired, the user has the option to disable the collection of cookies. This function is available in the browser settings. However, you should be aware that disabling the collection of this data may prevent you from using some of the interactive features and services of SuperWin bookmaker.

Information security

SuperWin platform is a safe option for betting in India. The bookmaker operates under the laws of India. SuperWin’s data protection policy is aimed at creating a safe gaming environment for customers.

All personal information that the company receives from its customers is stored in an encrypted and password-protected database. Data confidentiality is guaranteed. However, if a player violates the terms of the company’s policy, the data may be provided to the relevant authorities.

Protection of minors

SuperWin’s policy prohibits the use of services by minors. Each user is personally responsible for providing information about their age during the registration process. To prevent minors from playing, the bookmaker conducts account verification. To confirm the client’s age, copies of identity documents may be requested, such as:

1. Passport;
2. Driver’s license;
3. Utility bill with name and address;
4. A bank statement.

If the verification process reveals falsification of data and a violation of SuperWin’s age policy, the user’s account will be deleted.

Links and activities on other sites

The company’s website may contain links to other websites. These are not subject to the controls of the Privacy Policy and therefore SuperWin’s customer protection does not apply to them.

SuperWin also does not protect the information their customer provides on third party websites as they are operated outside of the bookmaker’s policy.

Consent to Privacy Policy

Before using the services of the bookmaker, each client must accept the user agreement. This is done in the process of registration by marking the consent in the registration field. 

SuperWin may make changes to the Privacy Policy at its discretion. However, all players will be notified of these changes on the official platforms.